Return Policy

At ilovefashion.in, we strive to ensure your complete satisfaction with every purchase. If, for any reason, you are not entirely satisfied with your purchase, we’re here to help. Please review our return policy below to familiarize yourself with our procedures on how to initiate a return, eligible items, timelines, and more.

1. Eligibility:

To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it. It must also be in the original packaging.
Some items are exempt from being returned, including earrings (for hygiene reasons), personalized/customized items, and final sale items. Please check the product description for specific return eligibility.

2. Initiation of Return:

To initiate a return, please contact our customer support team within [insert number] days of receiving your order. You can reach us via email at support@ilovefashion.in or through our online contact form.
Please provide your order number and details about the item you wish to return. Our team will guide you through the return process and provide you with a return authorization (RA) number if applicable.

3. Return Shipping:

Customers are responsible for return shipping costs, unless the return is due to an error on our part (e.g., wrong item shipped, defective product).
We recommend using a trackable shipping service and purchasing shipping insurance for your return package. We cannot guarantee that we will receive your returned item without tracking.

4. Condition of Returned Items:

Returned items must be in their original condition, unworn, unwashed, and with tags attached (if applicable). Any items that show signs of wear, damage, or alteration may not be accepted for return.
Please ensure that returned items are securely packaged to prevent damage during transit.

5. Refund Process:

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed and automatically applied to the original method of payment within 7 business days. Please note that it may take some time for the refund to appear on your account statement, depending on your bank or credit card issuer.

6. Exchanges:

We currently do not offer direct exchanges. If you would like to exchange an item for a different size, color, or style, please initiate a return for the unwanted item and place a new order for the desired item.

7. Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately with photos of the damage or defect. We will assess the situation and provide instructions on how to proceed with a return or replacement.

8. Contact Us:

If you have any questions or concerns about our return policy, please don’t hesitate to contact our customer support team at support@ilovefashion.in. We’re here to assist you and ensure that you have a positive shopping experience with ilovefashion.in.

By making a purchase on ilovefashion.in, you agree to abide by the terms and conditions outlined in this return policy. We appreciate your trust in us and are committed to providing you with an enjoyable shopping experience. Thank you for choosing ilovefashion.in